A: At Leaf It To Nature, we are committed to ensuring your satisfaction with our sustainable personal care products. If you are not completely satisfied with your purchase, you may return unopened and unused items within 30 days of receipt for a full refund or exchange. To initiate a return, please contact our customer service team with your order details to receive a return authorization and instructions. Due to the nature of our natural and herbal products, opened or used items cannot be returned for safety and hygiene reasons. Return shipping costs are the responsibility of the customer, except in cases where the product arrived damaged or incorrect. We strive to process all returns promptly to support your journey toward natural beauty and wellness.